Case studies

The Government of Nauru engaged Charles Kendall (CK) as its international procurement agent in 2013 to aid in improving its supply chain and goods provision services over the course of five years. Since undertaking these duties, CK has transformed the government's procurement standards, saving around $4 million (12% of total spend) annually and significantly increasing reliability, mitigating risk and improving probity across the entire organisation.

In 2011, the Millennium Challenge Corporation agreed to provide funding to the Government of Indonesia (GoI) for various projects, including the Procurement Modernisation Project (PMP) that ran from 2012 to 2018; with the objective of reducing poverty through economic growth. This project was carried out through the Millennium Challenge Account Indonesia and the National Public Procurement agency (LKPP); with the intention to improve the procurement function in Indonesia through three key projects – one of which was the Sustainable Procurement Project (SPP). Charles Kendall Australia was engaged to provide specialist advisory and project management services to achieve the objectives of PMP and sustain long term success.

Powerlink is a state government owned corporation, which owns, develops, operates and maintains the high voltage electricity transmission network that extends 1700km from north of Cairns to the New South Wales border. To deliver on the business strategy, the Finance & Business Performance Divisional Business Plan 2014/15 committed to undertaking a review of the procurement and contract delivery process as a performance improvement initiative supporting the strategic theme of agile people and processes. Powerlink engaged the services of Charles Kendall Australia to conduct a review of its procurement processes and procedures with the aim of identifying potential improvements and efficiencies.

Santos engaged Charles Kendall Australia (CKA) to provide additional in-house support to the Contracts and Procurement (C&P) department to assist in establishing strategies and contracts during the Gladstone Liquefied Natural Gas (GLNG) project, a US$18.5 billion gas export venture scheduled for delivery in early 2015. CKA successfully aided in the delivery of procurement activities, enabling financial savings and ensuring stakeholder satisfaction.

The Department of Transport and Main Roads (TMR) engaged Charles Kendall Australia (CKA) to embed Procurement Value Management (PVM) into the organisation and deliver savings. CKA delivered the PVM project on time and within budget, providing a consistent plan and structure to achieve estimated procurement savings of $140 million.

Unitywater, a statutory body providing water and sewerage services to the Moreton Bay and Sunshine Coast regions of Australia, engaged Charles Kendall Australia (CKA) to compose its Capital Works Annual Procurement Plan. CKA delivered a timely and highly structured procurement plan that clearly outlined scope and spend strategies, while enabling compliance with both state government and Competition Authority policies.

LinkWater (now Seqwater), the Queensland Government Statutory Authority responsible for water infrastructure throughout south-east Queensland, engaged Charles Kendall Australia (CKA) to assist with tendering, contract execution, and the development and implementation of a strategic Procure to Pay (P2P) process. CKA delivered a number of critical procurement activities, achieving over $1.6 million in savings for a number of LinkWater's business units over the 2012-13 financial year.

The Reserve Bank of Australia (RBA), Australia's central bank, engaged Charles Kendall Australia (CKA) to perform an in-depth analysis of its procurement spend, and to identify areas for quick-win cost savings. CKA successfully delivered a comprehensive report on spend data across numerous categories and offered recommendations for realistic segmented cost savings.

Information Management and Technology (IMT) branch has responsibility over Department of State Development and Department of Infrastructure, Local Government and Planning for developing, delivering and maintaining technology solutions for its clients, as well as ensuring that information is appropriately managed. Based on concerns with how IMT branch operates to procure goods and services in the context of the department’s centre-led model, Charles Kendall Australia (CKA) was engaged to thoroughly review several aspects of IMT branch’s procurement practices.